PRIVACY POLICY

1. Who We Are

Astrarium Games Ltd.
Registered address: 50 Layer Road, Colchester, Essex, United Kingdom, CO27JH
Email: welcome@astrarium.games

We are the data controller responsible for your personal data under UK data protection laws.

2. Information We Collect

Information You Provide

  • Player name or username

  • Email address (if you contact us or create an account)

  • Messages sent to us via customer support

Information Collected Automatically

When you play the Game, we may automatically collect:

  • Device type, operating system, and game version

  • IP address and approximate location (country or region)

  • Gameplay data (progress, achievements, in-game actions)

  • Crash reports and performance data

Information from Third Parties

If the Game uses third-party services (such as analytics or advertising), they may collect data in accordance with their own privacy policies.

3. How We Use Your Information

We use your information to:

  • Provide and operate the Game

  • Improve gameplay, features, and performance

  • Respond to player support requests

  • Monitor and prevent fraud or misuse

  • Show advertisements (if applicable)

Our lawful bases for processing include:

  • Performance of a contract (providing the Game)

  • Legitimate interests (improving and securing the Game)

  • Consent (where required, such as for personalised ads)

4. Advertising and Analytics

The Game may use third-party services such as:

  • Analytics providers (to understand how players use the Game)

  • Advertising partners (to show ads)

These partners may use cookies, device identifiers, or similar technologies. You can learn more about how they use data in their own privacy policies.

Where required by law, we will ask for your consent before using personalised advertising.

5. Children’s Privacy

The Game is not intended for children under the age of 13.

We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

6. How We Share Your Information

We may share your information:

  • With service providers who help us operate the Game

  • If required by law or legal process

  • To protect our rights, players, or the public

We do not sell your personal data.

7. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

We only keep your data for as long as necessary for the purposes described in this policy.

8. Your Rights (UK & GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at [contact email].

9. International Transfers

Some of our service providers may be located outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the Game or on our website, and the “Last updated” date will be revised.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: welcome@astrarium.games